Emergency-childcare Benefit
Eligible members receive 15 uses per calendar year for back-up childcare.
We know you need support to balance the many responsibilities that you — and your family — face each day. That’s why we are partnering with Bright Horizons® to provide benefits that can help. The program provides both center-based and in-home care for children when there is an emergency or when regular care plans fall through.
When you need them, you can call a Bright Horizons contact center 24/7 to speak with a care consultant who will research all viable options to help you find the best solution.* You can also schedule back-up care directly through their website and app.
The Program Includes:
- Back-up Care: drop-in center
- Back-up Care: in-home care
What constitutes a Use?
- Drop-in center care: 1 day, no matter the number of hours (1 use per family in the center)
- In-home care: 4 hours minimum up to 10-hour (1 use for up to 3 children with in home care)
- Out-of-network care (when no in-network care is available): Please note that Bright Horizons must authorize out of network care for it to be included. Out of network care, if approved, will be reimbursed by Bright Horizons at the rate of $100 per use maximum.
Is there a cost or co-pay?
Employees will be responsible for co-pays for the following services. Copays are to be paid via the Bright Horizon’s portal.
- In-center copay: $15/child or $25/family per use
- In-home copay: $6/hour (4 hour minimum per use)
Three Ways to Begin Using Your Benefit Online
Visit the Bright Horizons site and create an account by selecting the “Join Today” button, enter your UBC ID to verify your eligibility, then create a username and password.
Mobile App
Search for “back-up care” in your app store. After downloading, you’ll be prompted to enter the following (both are case sensitive):
Employer Username: UBCSouthern
Password: Benefits4You
Call Bright Horizons
Call 877-BH-CARES (877-242-2737) to speak with a care consultant 24/7.
After joining, on your Dashboard click “Register to Unlock” to access your 15 days! Make a reservation or simply choose to view benefit information.
*Bright Horizons matches members to partnering childcare centers and in-home daycare facilities near their homes or jobsites. A Bright Horizons report shows 64% of female members in the Southern District match geographically to at least one partnering childcare provider. We are working to increase this percentage. If you do not match with a childcare facility, please contact Shanta Prude at sprude@centralsouthcarpenters.org or 504-273-9604.
Note: If your benefit eligibility cannot be confirmed online or on the mobile app, you can still register by calling 877-BH-CARES and your personal username and password will be delayed until confirmation is received.